Privacy Policy

Privacy Policy

Introduction

Welcome to https://camel-ride-dubai.terratrek.net (hereinafter referred to as “Camel Ride Dubai,” “we,” or “the Company”). We are committed to maintaining a transparent and secure online environment for our users while prioritizing the privacy and protection of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and use of personal information in accordance with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Publicly Available Records Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://camel-ride-dubai.terratrek.net
  • Any mobile applications or software developed and maintained by us
  • All services, products, and features offered through these platforms

However, please note that this policy does not extend to third-party websites, applications, products, or services accessible through links or integrations on our platform. These entities have their own privacy policies governing the collection and use of your data, and we encourage you to review them before using such external resources.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information to manage your account and deliver the requested services.
  • Visiting Our Websites: Every time you access or interact with our websites linked to this policy, our systems log certain information about your device and browsing behavior.
  • Communicating with Us: If you choose to receive newsletters, emails, calls, or texts/SMS from us, we will use the communication channels you’ve selected to send you promotional or transactional messages.

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: This includes your name, contact details, and account credentials used to access our services.
  • Payment Information: Details related to payment methods you use to purchase our products or services.
  • Financial Information: Data associated with transactions conducted through our platform.
  • Purchase Information: Records of products or services bought from us, including quantities, pricing, and order dates.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, or mobile phone numbers.
  • Location Data: Information about your geographic location when you interact with our applications or websites.
  • Feedback: Any comments, suggestions, or reviews you provide us through surveys, feedback forms, or customer support interactions.
  • Social Media Information: Details from social media platforms when users choose to connect their accounts with ours for seamless access and sharing.
  • Product Information: Data about products you view, save, or purchase on our e-commerce platform.

We acquire this data through direct user input, automatic tracking technologies, and information received from third parties who assist us in providing services.

Cookies

We employ cookies to enhance your online experience and gather analytics. Cookies are small text files stored on your device by our website or applications:

  • Strictly Necessary Cookies: These ensure basic functions of our platform, such as maintaining user sessions and remembering preferences.
  • Preference Cookies: Used to remember settings you’ve chosen for a personalized experience.
  • Analytics Cookies: Help us understand how users interact with our services, enabling us to improve performance and user experience.

You can control or delete cookies through your browser settings, but please note that disabling certain cookies may impact your ability to use specific features of our platform.

User Rights (Based on Geographical Location)

Depending on the laws applicable to your region, you have various rights regarding your personal data:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: The right to ask us to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): In certain cases, you can request the deletion of your personal data from our systems.
  • Restriction: You may request restrictions on the processing of your data in specific circumstances.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The ability to object to the processing of your data for certain purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or seek further information about data-related matters, please contact our privacy team at the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage users to review this policy periodically for the latest information.

Contact Information

For inquiries, unsubscribe requests, feedback, or data privacy-related questions, please contact us: